Terms and Conditions

Last Updated: 1-11-2025

Welcome to Rocky River Trailers ("Company," "we," "our," or "us"). By using our website and providing your information, you (the "User") agree to the following terms and conditions. These terms are designed to inform you of how your information will be used for lead generation purposes. Please read them carefully before submitting your details.

1. Information Collection and Purpose

1.1. Purpose of Collection: The information you provide will be used to contact you regarding your interest in our trailer rental services, send promotional offers, and provide relevant updates about our services.

1.2. Opt-In Consent: By submitting your information, you consent to receiving communications from us via email, phone, or text message. You can opt-out of these communications at any time by following the instructions provided in the message or contacting us directly.

1.3. Accuracy of Information: You are responsible for providing accurate and up-to-date information. Incorrect or incomplete information may prevent us from responding to your inquiries effectively.

2. No Obligation

2.1. Non-Binding Inquiry: Submitting your information through our website does not obligate you to rent a trailer or use our services, nor does it constitute a binding agreement with us.

2.2. Follow-Up: Our team may follow up with you to discuss your needs and provide further details about our services. This communication is purely informational and exploratory.

3. Privacy and Data Protection

3.1. Privacy Policy: Your information will be handled in accordance with our Privacy Policy, which explains how your data is collected, stored, and used.

3.2. Third-Party Sharing: We do not sell your information to third parties. However, we may share your information with trusted partners solely for the purpose of fulfilling your inquiry or providing related services.

4. User Responsibilities

4.1. Lawful Use: Users must provide information only for lawful purposes and refrain from submitting false, misleading, or fraudulent details.

4.2. Age Requirement: By submitting your information, you confirm that you are at least 18 years old.

5. Limitations of Liability

5.1. No Guarantee of Availability: Submission of your information does not guarantee the availability of specific trailers or services at the time of inquiry.

5.2. Website Content: While we strive for accuracy, we are not responsible for errors or omissions on our website and reserve the right to update content as needed.

6. Changes to These Terms

We may update these terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly.

7. Contact Information

If you have any questions or concerns regarding these terms or how your information is used, please contact us at [email protected] | 980-577-0022 | 345-C Wilshire Ave SW, Concord NC 28025 | rockyrivertrailers.com.

By providing your information on our website, you acknowledge that you have read and agree to these terms and conditions.

Dependable trailer rentals in Concord, NC — from lightweight utility to heavy-duty trailers, we’ve got your hauling needs covered.

Location

345-C Wilshire Ave SW, Concord NC 28025

Contact

980-577-0022

rockyrivertrailers.com

Social links

Cancellation Policy:

No charge if cancelled within 24hrs of pick-up window.

Cancellations within 24hrs of pickup window is subject to $25 per reserved day.

Deposit Policy:

Deposits will be refunded upon inspection of the returned trailer and all the provided equipment's from the trailer page and any trailer damage. We understood that normal wear and tear will occur but we ask that you help us keep our trailers NICE for your next rental

Toll Road Policy

ALL TOLL FEES are the responsibility of the renter. If RRT receives a Toll Fee that includes the date and trailer during your rental we will contact you by email and text notifying of the charge. You will have (5) five business days to pay the invoice before we will automatically charge your card on file. If you pay the invoice directly to the toll company you must notify us by email with a copy of receipt

© Copyright Rocky River Trailers 2025. All rights reserved.